Experts In Hydro EX & Drainage

We can get a hydro ex or drain expert to your home or business whenever you need one. Night, weekend or holiday? No problem! We’ve got it covered!

Experts In Hydro EX & Drainage

We can get a hydro ex or drain expert to your home or business whenever you need one. Night, weekend or holiday? No problem! We’ve got it covered!

Welcome To FreeFlow Drain Specialist

We can get a drain expert to your home or business whenever you need one. Night, weekend or holiday? No problem. We are available 24/7 for your convenience. Our technicians are fully equipped and resolve hydro ex or drainage problems quickly and efficiently. If you need a 24/7 emergency drainage service, call us.

Our technicians use state of the art equipment and technology. This includes CCTV cameras that help us quickly and accurately locate the source of drain blockages


Our Services


Hydro excavation is the efficient way to excavate. We have trained and experienced operators plus fully equipped trucks.


It is a process that involves specialised equipment that blasts water at high pressure through drains to remove blockages


We have well-equipped trucks that can handle everything from septic tank cleaning, grease trap cleaning, to the cleaning of soak holes


Our team of experienced drain technicians use a variety of techniques to cut away roots that are affecting your drains.


We locate drain faults and locations without digging up your garden thus minimising costs and causing as little disruption as possible.


If you have a problem with your drains that is not visible, a CCTV inspection will find the issue. We have the latest CCTV technology


We use state of the art CCTV drain survey equipment and have a range of different cameras, depending on the type of drain we are surveying.


Do you need new drain installed at your home or business? Our installations stand the test of time.


Our team of expert technicians at FreeFlow Drains have extensive experience in investigating problems.


If you are buying a new property, a pre-purchase drainage inspection will help to highlight any damage to pipes thus protecting your investment.


Do you need a new drain installed at your home or business?
We carry out installations that stand the test of time!


We carry out expert drain repair work using the latest equipment. We work safely but efficiently to re-establish normality.


Drains sometimes need cleaning. Our drain cleaning services are suitable for all sizes of pipes and drains


Blocked drains are not only unpleasant, they are a health hazard. Even a partially blocked drain causes problems.


Our sweeper trucks ensure that Aotearoa roads are kept clear of falling leaves and other debris. Unattended debris can otherwise collect in storm drains and create havoc during the rainy season. Regular cleaning means cleaner and safer roads for all.


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“I want to pass on my thanks. I’d like to commend the FreeFlow team on the prompt and professional service that you have rendered to my clients and I - from the drain technicians to the admin staff. I am thoroughly impressed with the service we have received thus far. Everything has been smooth and easy.”
“It is rare for me to post online but this company offers an excellent service. I was a bit stressed waking up to find all my sewer drains suddenly overflowing into my garden. Very surprised that Freeflow came out within a couple of hours from south to west AKL and sorted out the issue which required inserting the hydro unit through a manhole cover at the front of my property.The person who came out was friendly and efficient which gave me confidence that he could sort it out. He washed down my path afterwards as well. Fair price, friendly team and quick response time. Having been let down so much by tradespeople saying they will come and then giving excuses this was a refreshing experience. Highly recommend this team.”
“On behalf of the team at Liveable Streets - Central East (Auckland) we would like to thank Drain n Civil and Freeflow Drains for their spontaneous response and support in the clean-up following the storm yesterday. The weather was crazy and I am sure your business was also busy dealing with various clients involving similar issues. It is comforting to know that this team is always available and fully equipped for any Emergency Response needed to ensure that the network is made safe for our public. The Team that attended the call out on Tamaki Drive went above and beyond to ensure that the carriageway was cleared and safe for the motorists”
“FreeFlow was recommended by my plumber who has been using them for years to sort-out his tough cases. My case was extra complicated and required some heavy digging to remedy. Suds was quick to arrange this and within a day had my drain cleaned, tested and up and running again! I find this team to be friendly, prompt, knowledgeable and efficient and they use state of the art equipment to achieve success. Thank you again Suds!”
“Top Results! The team at FreeFlow Drains get the work done correctly, on time and on budget. Appreciate the professionalism and reliable service. Thanks guys!”
"Excellent response time - they unblocked my drain at a very reasonable price. Highly recommended."
"Very quick and extremely efficient. Great prices even on the weekend! Staff very friendly as well. Cheers!"
"Exceptional customer service and great work
Highly recommend 👌"
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Auckland Airport 1
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Frequently Asked Questions

What is Hydro Excavation and How Does it Work?

Hydro excavation is a non-destructive digging method that employs pressurized water and a powerful vacuum system to remove soil and debris. This technique offers precise excavation capabilities by directing high-pressure water to break up soil, while the vacuum system simultaneously removes the loosened material, leaving a clean and precisely excavated area.

Compared to traditional excavation methods such as mechanical digging or manual labor, hydro excavation significantly reduces the risk of damaging underground utilities, pipelines, or other sensitive infrastructure. This precision minimizes the likelihood of costly repairs or service disruptions, making it an efficient and safer option for excavation projects, especially in urban areas or locations with complex underground networks. Additionally, hydro excavation is environmentally friendly, as it minimizes soil disturbance and reduces the need for heavy machinery, thus lowering the project’s carbon footprint. Overall, its combination of precision, safety, and environmental benefits makes hydro excavation a preferred choice for many excavation tasks.

Why Choose Hydro Excavation Over Conventional Digging Methods?

  1. Minimized Damage to Underground Utilities: By using pressurized water to break up soil instead of heavy machinery, hydro excavation greatly reduces the risk of damaging underground utilities such as gas pipelines, water mains, telecommunications cables, and electrical lines. This minimizes the potential for costly repairs, service disruptions, and safety hazards associated with accidentally striking buried infrastructure.
  2. Increased Safety: Hydro excavation enhances safety for both workers and the surrounding environment. Unlike mechanical excavation methods that involve heavy machinery, hydro excavation poses minimal risk of accidents, injuries, or property damage. Additionally, the use of pressurized water eliminates the need for manual digging, reducing the risk of trench collapses and other excavation-related hazards.
  3. Ability to Work in Confined Spaces: Hydro excavation equipment is often more compact and maneuverable than traditional excavation machinery, allowing operators to access and work in confined or restricted spaces with ease. This capability is particularly beneficial in urban environments, construction sites with limited space, or areas with complex underground infrastructure.
  4. Environmental Friendliness: Hydro excavation minimizes soil disturbance and disruption to the surrounding ecosystem, making it an environmentally friendly excavation method. The use of pressurized water eliminates the need for harmful chemicals or abrasive materials, reducing soil erosion and preserving the integrity of the excavation site. Additionally, the vacuum system efficiently removes excavated material, minimizing debris and sediment runoff into nearby waterways or storm drains.
  5. Cost-Effectiveness: Although initial equipment and setup costs may be higher than traditional excavation methods, hydro excavation often proves to be more cost-effective in the long run. The reduced risk of damaging underground utilities and the associated costs of repairs, service disruptions, and potential fines or liabilities outweigh the initial investment. Additionally, the efficiency and precision of hydro excavation can lead to shorter project durations, resulting in reduced labor costs and increased overall productivity.

Overall, the combination of minimized damage to underground utilities, increased safety, versatility in confined spaces, environmental friendliness, and long-term cost-effectiveness makes hydro excavation an attractive choice for a wide range of excavation projects.

Is Hydro Excavation Safe for Underground Utilities?

Hydro excavation significantly reduces the risk of damage to buried utilities by employing non-destructive methods. The use of pressurized water to break up soil allows for precise excavation around sensitive infrastructure, minimizing the likelihood of accidental strikes. Additionally, the simultaneous use of a vacuum system ensures that excavated material is promptly removed, providing clear visibility of underground utilities and further reducing the risk of damage. This non-destructive approach enhances safety by mitigating the potential for service disruptions, costly repairs, and safety hazards associated with accidental utility strikes, making hydro excavation a preferred option for projects involving sensitive infrastructure.

What Types of Projects Benefit from Hydro Excavation Services?

  1. Utility Potholing: Hydro excavation is commonly used for utility potholing, which involves exposing underground utilities for inspection, maintenance, or repair purposes. This precise excavation method helps utility workers locate and identify buried pipes, cables, and other infrastructure without risking damage.
  2. Daylighting: In construction and infrastructure projects, daylighting refers to the process of exposing underground utilities before excavation begins. Hydro excavation is particularly beneficial for daylighting tasks, as it allows for accurate and non-destructive digging around sensitive infrastructure, ensuring worker safety and preventing potential damage.
  3. Slot Trenching: Hydro excavation is also utilized for slot trenching, which involves creating narrow and precise trenches for various purposes, such as laying cables, conduits, or pipes. The precision of hydro excavation makes it ideal for slot trenching projects, where traditional digging methods may be too invasive or risky near existing utilities.
  4. Tree and Landscape Care: Hydro excavation is increasingly used in tree and landscape care to delicately remove soil around tree roots or landscaping features without causing damage. This gentle excavation method preserves the integrity of roots and minimizes disturbance to surrounding vegetation, making it ideal for arboriculture and landscaping projects.
  5. Environmental Remediation: In environmental remediation projects, hydro excavation is employed to safely remove contaminated soil or debris from sensitive areas. The non-destructive nature of hydro excavation helps prevent further environmental damage while allowing for precise removal of contaminants, facilitating effective cleanup efforts.
  6. Municipal Maintenance: Municipalities utilize hydro excavation for various maintenance tasks, including cleaning stormwater drains, repairing sewer lines, and clearing debris from culverts. The precision and efficiency of hydro excavation enable municipalities to address infrastructure maintenance needs quickly and effectively, minimizing disruptions to public services.

Overall, the versatility of hydro excavation makes it an invaluable tool across industries, enabling precise and non-destructive excavation in a wide range of applications, from utility maintenance to environmental remediation and beyond.

What Sets Your Hydro Excavation Services Apart?

At our company, we pride ourselves on several unique selling points that set us apart from competitors:

  1. State-of-the-Art Equipment: We invest in the latest hydro excavation technology, ensuring that our equipment is at the forefront of innovation. Our state-of-the-art machinery allows for precise and efficient excavation, minimizing project timelines and maximizing productivity.
  2. Highly Trained Personnel: Our team consists of skilled and experienced professionals who undergo rigorous training to ensure they are proficient in the latest excavation techniques and safety protocols. Their expertise enables us to tackle even the most complex projects with confidence and precision.
  3. Commitment to Environmental Sustainability: We are deeply committed to minimizing our environmental impact and promoting sustainability in all aspects of our operations. Our hydro excavation methods prioritize non-destructive digging, reducing soil disturbance and preserving the integrity of ecosystems. Additionally, we implement eco-friendly practices, such as proper disposal of excavated material and the use of biodegradable additives in our equipment.
  4. Customer-Centric Approach: Our company places a strong emphasis on customer satisfaction, prioritizing open communication, responsiveness, and flexibility to meet the unique needs of each client. We work closely with our customers from project planning through completion, ensuring that their expectations are exceeded every step of the way.

By combining cutting-edge equipment, highly trained personnel, a commitment to environmental sustainability, and a customer-centric approach, we differentiate ourselves as a premier provider of hydro excavation services, delivering superior results for our clients while upholding the highest standards of quality and professionalism.

How Can I Request Hydro Excavation Services for My Project?

Requesting and scheduling hydro excavation services with our company is a straightforward process:

  1. Contact Us: Reach out to our team via phone, email, or our online contact form to enquire about hydro excavation services. Our knowledgeable staff will be happy to discuss your project requirements and provide guidance on the next steps.
  2. Project Assessment: Once we understand the scope of your project, we’ll arrange for a project assessment. This may involve a site visit to evaluate the excavation area, assess any potential challenges, and discuss specific requirements or preferences.
  3. Obtain a Quote: Following the project assessment, we’ll provide you with a detailed quote outlining the cost and scope of the hydro excavation services. Our quotes are transparent and comprehensive, ensuring you have a clear understanding of the pricing structure and what to expect throughout the project.
  4. Schedule Services: Once you’ve reviewed and approved the quote, we’ll work with you to schedule the hydro excavation services at a time that is convenient for you. We understand the importance of timeliness and will strive to accommodate your scheduling needs to minimize any disruptions to your project timeline.
  5. Project Execution: On the scheduled date, our highly trained personnel will arrive at the site with state-of-the-art hydro excavation equipment ready to commence work. Throughout the excavation process, our team will maintain open communication with you to provide updates on progress and address any questions or concerns that may arise.
  6. Completion and Follow-Up: Upon completion of the hydro excavation services, our team will ensure that the site is clean and all excavated material is properly disposed of or relocated as per your instructions. We’ll conduct a final inspection to verify that the project meets your expectations and address any remaining details.
  7. Post-Project Support: Our commitment to customer satisfaction extends beyond project completion. If you have any follow-up questions or require additional assistance, our team is always available to provide support and guidance to ensure your satisfaction with our services.

By following these steps, you can easily request and schedule hydro excavation services with our company, confident in our expertise, professionalism, and dedication to delivering superior results for your project.

Auckland Airport 1
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